Information for Parents, Carers, Families and Friends
The Phoenix School is a generic primary school and nursery for 80 children with severe and complex learning and medical needs. It is co-located with Merlin Top Primary Academy.
Most pupils who come to The Phoenix School have a Statement of Special Educational Need or an Education, Health and Care Plan. See Admissions for more information
Age range: 2 – 11 years old. School hours: 9. 00 a.m – 3. 00 p.m.
Lunch: 12. 00 p.m
The Phoenix School is proud to be a healthy school. Pupils can either bring packed lunches or have a hot meal from our excellent catering service where nutritional meals are prepared on site. Enquiries about school meals can be made at the school office.
School uniform is an important way of developing a sense of belonging within school.
School uniform with the school emblem embroidered on is available from the school office. If families prefer, they can also buy uniform without the emblem from other outlets.
Pupils are expected to wear black trousers/skirt and a school t-shirt/jumper.
For families in receipt of tax credits, please contact the school to see if you qualify for support with School Uniform.
It is important to your child’s learning and progress that they attend school as many days as possible. If your child is ill however, please keep them at home until they are better. It is important that you inform both the transport and the school as soon as possible. If your child has vomited or has had diarrhoea, your child should remain at home for 48 hours AFTER the last time they have been ill.
We understand that your child may need to attend appointments. To help with this, we hold clinics in school, eg. orthotics, dietician, consultants so that your child can still attend school. If you need to book an external appointment, we ask that you make it in the holidays or if that is not possible, please make sure that your child attends before and/or after the appointment.
If you require your child to be absent from school for other reasons, you will need written consent from the Head Teacher. Please contact the office for information. Please note: the head teacher cannot authorise leave for your child during term time unless it is exceptional circumstances.
Ilness/Accidents in School
Staff in school are qualified in first aid. Following illness/accident in school, staff will complete an accident form and send it home. They will also endeavour to contact families to alert them. If this is not possible, action will be taken on advice of the medical officer.
The Phoenix School has a school nurse – Caroline Kershaw – who liaises with families about any health issues. Families are invited to clinics in school. Please attend these so we can all work together to support your child with any health issues that may be affecting their education.
- Advice and input from therapy teams and orthotic teams
- Access from specialist services including visual impairment,hearing impairment, sleep clinics, behaviour support
- Access and advice from the wheelchair service Input from the paediatrician and dietician
- On-site clinics when appropriate.
Care Team (Medical)
Our care team works closely with our school nurse. The team is led by Tracy Young. All pupils with medical/care needs have a Health Care Plan. Staff carrying out any medical procedure have the relevant training.
All medicines coming into school must be clearly labelled by the dispensing chemist with your child’s name. They are stored securely in a locked cabinet
All our pupils are taught in classes according to age and need. Our classes are linked to 5 Bases: Orange; Purple; Red; Green and Blue.
Each base has a team of teachers and support assistants.
Staff are trained to accommodate a range of medical needs, e.g. gastrostomy feeding, administration of medication and medical interventions.
Staff are trained in Moving and Handling; Team Teach; NARS (Pool training) and Rebound from accredited providers.
See website section – Curriculum
Work at Home
Although we understand that some children find it difficult to do school work at home, we like pupils to practise the skills they have learned in school in different situations. Work at home will be explained on the weekly newsletter and in homework books. Please talk to your child’s class teacher if you would like more, or if your child is having difficulty with this.
Our School Rules: Be the Best you Can: Good Choosing; Good Listening; Good Talking
We believe that there are always reasons for a child behaving in a certain way. It is our job to work out the reasons and support the child to communicate that reason in a more appropriate way so that they can eventually manage that behaviour for themselves.
We do not tolerate bullying of any kind. Pupils are taught about bullying including E-safety through assemblies, the curriculum, and on an individual basis. Please do not hesitate to contact us if you are concerned about issues to do with bullying.
See Behaviour Policy in ‘Statutory Information’
Working in Partnership with Families
We want to work closely with you to help your child to learn and progress.
Pupils (where appropriate), parents/families and staff are asked to sign a ‘home-school agreement’ to show that everyone agrees to work together to support your child at school.
As a parent/carer, we ask that you aim to:
- make sure that your child comes to school regularly, on time, and is appropriately dressed and fed;
- inform school if your child is ill or absent for any reason;
- let the school know about any concerns or problems;
- attend clinics, parent’s evenings, reviews and meetings about your child;
- keep the school informed about personal information;
- get to know about your child’s life at school;
- value and support the work of the school and the successes of your child;
- work with your child to complete work at home as requested by school.
The staff at the Phoenix School will aim to :
- ensure your child’s safety and happiness;
- ensure that your child achieves their full potential;
- meet your child’s needs through the curriculum we provide and help them to develop the skills needed for ‘life’;
- keep you informed about general school matters and about your child’s progress and achievements;
- be open and welcoming;
- offer opportunities for you to meet with other parents and to become involved in school life.
See ‘Family Support’ tab in Parent Section
Friends of Phoenix
This is a group of parents and friends of the School who have regular meetings and work tirelessly to raise money for the school. As a result of their work, the school has a sensory room, lights and music in the pool and an outdoor tyre park.
Please contact Jason Patefield for more information on how to get involved.
Home- School Contact
Different classes have different systems in place for home school contact according to the needs of your child. Please discuss this with your child’s class teacher.
It is important that school can contact families when needed. Please ensure that school has your most recent contact details.
Home to School Transport
If your child is entitled to Transport to and from school, it is arranged by the local authority education department. Please contact them directly with any questions/concerns. Tel: 01274 438889 PTS Minibus for children 01274 436692 PTS Home to School taxi
Health and Safety
At The Phoenix School we are committed to ensuring the health, safety and well-being of our pupils. All our activities are risk assessed. Pupils have individual risk assessments. Health and Safety actions in the school are documented and overseen by the Health and Safety Governor- Janine Newman.
Through our curriculum, we teach our pupils about safety. See curriculum section
Smoking cigarettes or E cigarettes are not permitted on any part of our school site.
Keeping Children Safe
At The Phoenix School we take our children’s safety extremely seriously. All our staff and volunteers are enhanced DBS checked and trained in safeguarding and child protection procedures. All new staff and volunteers receive induction on their arrival to school. Visitors who are not DBS checked are always escorted in school.
See section on ‘Keeping Children Safe’ in ‘Statutory Information
The Governor with responsiblity for Safeguarding is Denise Langley.
The Named Person in school with responsibility for child protection and safeguarding is Sarah Lloyd.
IF YOU HAVE ANY CONCERNS ABOUT YOUR CHILD’S SAFETY IN SCHOOL, PLEASE CONTACT THE HEAD TEACHER IMMEDIATELY.
Complaints and Compliments
We like to hear what you have to say about us – good or bad – as this helps us to make changes and improve. There is a yellow box as you enter school for any comments you would like to make. We want you to feel comfortable in approaching the school with concerns. By talking your concern through with the class teacher or senior leadership team, many issues can be resolved. If you feel that you need to use the complaints policy, it can be found under ‘Policies’ in ‘Statutory Information’. If needed, our procedure on making complaints is available on request.